On Taking Feedback

by | Aug 20, 2009 | Innovation, Key Lessons

This blog post is brought to you by the letters J, A, S, O, and N. There is an old screenwriter’s rule-of-thumb: If someone reading your script tells you it has a problem, they’re probably right. If they try to tell you exactly what’s wrong,...

Whose need comes first?

by | Aug 15, 2009 | Key Lessons, Key Questions

A small company in Utah recently went through a few rounds of layoffs. I bet you can repeat along with me how they announced it to employees. It’s nothing personal, but . . . Well, in these tough times sometimes you just have to . . . The reality of 21st century...